We brought our cat, Shredder, to OakVet last night after waking up to a loud noise and finding that our cat had fallen off the bed and was initially unresponsive. From my first call to their office to his discharge from their care, every person we interacted with was patient (especially as I was damn near hysterical), kind, and clear about what tests they recommended and the results of those tests. Everything was safe and socially distanced. It was hard to not be able to go inside with him, but I appreciated all of the precautions they take, including coming outside to bring him in, having most of our conversations by phone, all the paperwork I needed to sign online, and taking payment over the phone. 2020 has been a hell of a year, and having my cat, who is a major source of love and light in our lives, especially in times like these, get so sick so suddenly was just almost more than I could handle, but the OakVet staff helped us through it the best anyone could. Of course, vet bills are always a shock to the pocket, but given all they did, I feel the amount was reasonable. Shredder is home now and seems to be doing well, albeit a little freaked out from the whole experience. A visit to the emergency vet in the middle of the night is never awesome, but the staff at OakVet made it as smooth and easy as possible. Big thanks to them!